Privacy Policy

Last updated: November 30, 2025

This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions

  • Account - A unique account created for you to access our Service.
  • Application - Refers to the proprietary automation software, chatbot integrations, and internal tools (including the platform identified as Cosmos) provided by the Company.
  • Company - Refers to Admantis Media LLP Plot-156, Flat-201, Floor-2, Highbrook, Sector-19, Kharghar, Maharashtra, 410210.
  • Cookies - Small text files placed on your device to store browsing information.
  • Country - Refers to Maharashtra, India.
  • Device - Any device that can access the Service (computer, phone, or tablet).
  • Personal Data - Information that identifies or can identify an individual.
  • Service - Refers to the Application, the Website, Agency Services, and all related automation tools (including Dashboards, Chatbots, and Content Generators).
  • Website - Refers to https://www.admantis.com/
  • You - The individual or entity using the Service.

Collecting and Using Your Personal Data

Personal Data We Collect

Depending on the specific tools you or your customers interact with (e.g., Chatbot, Social Media Scheduler, Inventory System), we may collect:

  • Identity Data: Email address, First and last name, Phone number, Social Media Usernames/IDs.
  • Conversational Data: Content of messages sent to our chatbots (Web or Social), interaction timestamps, and uploaded media.
  • Operational Data: Inventory details, SKU data, and business performance metrics (for Dashboard services).
  • Creative Inputs: Text prompts, images, or brand assets provided for content generation workflows.
  • Technical Data: IP address, browser type, and Session Cookies (specifically for maintaining context in our Website Chatbot).
  • Platform Data: Data retrieved from third-party platforms (such as Meta, Facebook, and Instagram) including Page/Account analytics (Reach, Impressions), public post content, and engagement metrics, strictly as authorized by the Client.

How We Use Your Data

We use the collected data for the following purposes:

  • To provide Automated Support: Processing incoming messages (via Website or Social Media) to determine intent (e.g., 'Order Status') and provide automated responses.
  • Marketing Automation: Scheduling and publishing content to social media platforms on your behalf, and generating ad previews.
  • Content Generation: Using input data to generate text (blogs, captions) or visual assets via our AI workflows.
  • Operational Alerts: Monitoring inventory or system states to send automated notifications (e.g., Low Stock Alerts).
  • To manage your account and authentication.
  • To analyze usage and improve the performance of our internal tools.

Admantis Media as a Data Processor (Agency Services)

When Admantis Media provides automation services to our business clients (e.g., managing a brand's Customer Support or Social Media), Admantis Media acts as a Data Processor.

In these instances:

  • We process end-user data solely on behalf of our Client (the Data Controller) and in accordance with their instructions.
  • We use third-party APIs (Meta, OpenAI, Shopify, etc.) to facilitate these interactions.
  • Data collected via these channels is subject to the privacy policy of the respective Client brand, as well as this policy.

Your Data Rights (Access and Deletion)

We respect your right to control your data(including Meta Platform). Under applicable laws (including GDPR and CCPA), you have the right to:

  • Request Access: Ask for a copy of the personal data we hold about you (including chat history).
  • Request Deletion: Ask us to permanently delete your data from our systems.

If you wish to remove your Facebook/Instagram connected data from our systems, you may disconnect your account via your Cosmos Dashboard or contact us at hello@admantis.com. We will delete all stored Platform Data associated with your account within 30 days of the request.

Data Transfer

Your information may be transferred and processed outside your jurisdiction. We take reasonable measures to ensure security and compliance with applicable laws during such transfers.

Disclosure

  • Business transfers: During mergers, acquisitions, or sales.
  • Legal requirements: When required by law or to protect our rights and users’ safety.

Security

We use commercially reasonable safeguards to protect your data, though no online transmission or storage method is completely secure.

Children’s Privacy

We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted immediately.

Third-Party Links & Services

Our Service integrates with third-party APIs (e.g., Meta, OpenAI, Shopify, Google). We are not responsible for their content or privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Policy periodically. Updates are effective when posted on this page and will be communicated via email or notice when significant changes occur.

Contact Us

For any privacy-related inquiries, contact us at: